MANUFACTURER WARRANTY
Junipurr Jewelry Organics
Please contact Lucky Bird Tattoo for any issues or concerns regarding your jewelry purchase and if there is an issue with jewelry defects, Lucky Bird Tattoo will contact the manufacturer so we may validate the jewelry item in question.
Please keep your receipt as we will need that to validate your jewelry purchase.
Junipurr offers a lifetime warranty on all their jewelry.
This applies to any defects in materials and workmanship. In the unlikely event you receive a defective item, please start the process of returning your items via our Returns Center within 7 days of delivery:
Once your return has been started, you will be provided with step by step information to complete the return process.
Junipurr would like the defective pieces returned within 30 days of the claim. Once the jewelry is returned and the claim is verified, they will apply a credit to your account for the price of the piece and the shipping. These pieces are discarded and never resold.
In the event you are unable to ship within this time, please let us know so we know when to expect the defective pieces returned. Please wrap all defective jewelry in a sealed bag, clearly marked WORN. Don't forget you MUST include your name and RMA number.
We recommend including a photo of the issue in your email for faster processing.